Navigating Change: Behcet’s Advocates Elevate Their Tech Tools to Make a Difference

In the ever-evolving landscape of nonprofit organizations, the American Behcet's Disease Association (ABDA) found a steadfast partner in Nimbus Tech. ABDA, a nonprofit dedicated to connecting individuals affected by Behcet's disease with community, resources, and medical information, faced challenges with their existing CRM system, Blackbaud. To fortify their mission, they sought a partner capable of enhancing donation collection, streamlining operations, and modernizing their online presence. That's when Nimbus Tech emerged as the beacon of change.

The Challenge: Elevating ABDA's Operations and Web Presence

ABDA's existing CRM system couldn't keep pace with their evolving needs. In 2022 Nimbus Tech was introduced to ABDA through a Salesforce Account Executive, recognizing Nimbus Tech's roots and expertise in nonprofit Salesforce solutions. ABDA's wishlist included efficient donation and recurring transaction management, streamlined case handling, volunteer management, and a website overhaul.

The Nimbus Tech Solution: A Triumphant Trio

Understanding ABDA's needs through insightful conversations, Nimbus Tech proposed a comprehensive solution leveraging Salesforce and additional tools.

Solution 1: Nonprofit Success Pack and Volunteers for Salesforce Implementations for Fundraising and Volunteer Management

Nimbus Tech's team migrated ABDA's data from their outdated CRM to Salesforce and personalized the Nonprofit Success Pack (NPSP) and Volunteers for Salesforce (V4S) packages. This enabled ABDA to manage and analyze constituent relationships and fundraising efforts effectively. A custom interface was crafted for volunteer management, allowing ABDA to efficiently handle cases, client requests, and inquiries.

Solution 2: Integration Mastery for Seamless Operations

The Nimbus Tech team integrated Give Lively with Salesforce to ensure connected data for fundraising, membership registration, payment capture, event management, and merchandise orders. Additionally, a GoToWebinar integration was implemented, syncing registrant and attendee data with Salesforce campaigns for targeted marketing efforts.

Solution 3: Web Presence Reinvented

Nimbus Tech went beyond Salesforce, revamping ABDA's website using Webflow. The redesigned website emphasized a more youthful, modern feel, user engagement, and provided quick access to essential resources through new webforms for contact, volunteer registration, and medical literature requests.

The Result: A Resounding Success and Happy Partners

The project's success built the foundation for further partnership. Deb S., President of the ABDA Board of Directors, expressed her gratitude, stating:

"I couldn't imagine a better team to help us migrate from Blackbaud to Salesforce.org. Every Nimbus contact was professional, friendly, knowledgeable, and reliable. There is honestly no reason to go elsewhere for your migration and/or custom development. Thank you, Nimbus, for everything!"

In collaboration with Nimbus Tech, the American Behcet's Disease Association has not only streamlined its operations but has also elevated its online presence, ensuring they can better serve their community and further their mission with efficiency and impact.

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To learn more about how Nimbus Tech can help your own organization, visit www.nimbustech.com/contact.