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Bug fixes. We resolve performance issues, tune misconfigured features and add-ons, and address system updates to ensure a spotless Salesforce experience.
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Admin support. We act as your in-house Salesforce administrators to support your organization's growth on the Salesforce platform.
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User support. We handle day-to-day user issues and provide system configurations on user demand to faciliate their work with Salesforce CRM.
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User and admin training. We deliver user training and training resources on default and custom Salesforce functionality.
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48 hour response time. We'll respond to your support request within 48 hours. Responses will include confirmation that the request has been received and an estimated timeline and a number of hours to complete, but does not guarantee a final solution within 48 hours.